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Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Who we are
Go to Graphics is a graphic design studio based in Melbourne, Australia, offering custom design services including branding, stationery, and digital assets.​
What personal information we collect
We may collect the following personal information:
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Your name
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Email address
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Phone number
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Business name
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Billing or mailing address
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Project details or preferences
How we collect your information
We collect information when you:
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Contact us via our website, email, or social media
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Submit an enquiry or complete a contact form
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Engage us for design services
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Sign up for newsletters or updates
Why we collect this information
We collect your information to:
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Respond to your enquiries
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Provide design services and communicate throughout your project
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Issue quotes, invoices, and receipts
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Deliver digital files and project outcomes
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Improve our services and customer experience
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Comply with legal and regulatory obligations
Disclosure of personal information
We do not sell or rent your personal information. We may share it with:
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Service providers (e.g., payment processors, website creation tools or email platforms) to help us deliver our services
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Legal or regulatory authorities when required by law
All third-party service providers we use are expected to protect your data in accordance with privacy standards.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including using secure storage platforms and limiting access to necessary personnel only.
Access and Correction
Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site. This data is anonymous and used to improve our website and services.
Marketing
We may occasionally send marketing communications or updates. You can opt out at any time by clicking "unsubscribe" or contacting us directly.
Use of AI and Third Party Services
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Some tools and services used by Go to Graphics in the delivery of design projects may incorporate artificial intelligence (AI) or other automated processing.
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These services may temporarily process project materials, including text, images, videos, or other media, to provide design, editing, or enhancement functionalities.
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We also use other third-party services (such as project management platforms, file storage providers, email services, or payment processors) to help deliver our services efficiently and securely.
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Client information is only shared with third-party providers when necessary to perform the services you have requested. Go to Graphics does not sell, trade, or share your personal information for marketing or unrelated purposes.
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We take care to only use reputable third-party services and maintain confidentiality. Any data processed through these tools is used solely for the purpose of completing your project or providing related services.
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By engaging our services, you acknowledge that certain project files or personal information may be processed by AI or third-party platforms as part of the workflow required to deliver your project.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.